System Outage Root Cause Analysis (RCA) Template – Editable IT Report for Identifying and Preventing Service Disruptions

The System Outage Root Cause Analysis (RCA) Template is a professional document designed to help IT and operations teams analyze and prevent recurring system disruptions.
It guides users through every stage of post-incident evaluation — from identifying the root cause to implementing corrective and preventive actions.

This template includes:

• Structured sections for incident summary and impact assessment

• Root cause identification and verification fields

• Corrective and preventive action plans

• Timeline of events and communication records

• Approval and sign-off section for accountability

Ideal for IT departments, managed service providers (MSPs), and organizations aiming to strengthen operational resilience and compliance.

📄 Editable in Microsoft Word – easy to customize for any organization or system.