Digital Product Refund Policy Template – Editable Terms for Downloadable File Sales

Avoid disputes and set clear expectations with a professional Digital Product Refund Policy Template.
This fully editable Word document provides essential terms for refund eligibility, non-returnable items, and customer responsibilities when purchasing downloadable content. It’s designed to protect digital product sellers from abuse while remaining transparent with buyers.

Whether you sell templates, documents, music, video, software, or creative assets, this template provides a legal framework that reinforces your sales terms and protects your revenue.

Key Features:

• Editable in Microsoft Word (.docx)

• Clearly defines non-refundable conditions and exceptions

• Includes section for contact procedures and timeframes

• Ideal for marketplaces, online stores, and SaaS businesses

• Legal disclaimer included in footer of all pages

Minimize refund disputes and maintain customer clarity — download and customize your refund policy now.